Legal notice

Legal Notice

This Legal Notice is incorporated into our Terms of Service and applies to all products and services provided by Retro Sales.

1. Electrical Safety & Power Supply Standards

Retro Sales supplies power solutions across three distinct categories. It is a condition of purchase that you read and agree to the following before completing any order.

1a. Retro Sales Certified Units (RS Certified) Our RSA0901500, RSA0902000, RSA0903000, RSA1003000, RSA0503000 power supply units are manufactured by Shenzhen Teng Da Xing Electron Co., Ltd and hold full electrical safety certification under Global-Mark Certificate of Conformity GMA-521591-EA, certified to AS/NZS 62368.1:2022 and compliant with AS/NZS 3112:2017. Retro Sales is a registered Responsible Supplier under the EESS (Electrical Equipment Safety System), Supplier Number E9010. These units carry RCM marking and are suitable for active use with compatible hardware.

1b. New Uncertified Replacement Units Certain replacement power supplies stocked by Retro Sales are sourced from specialist suppliers and built to a high standard as modern aftermarket replacements for vintage video game consoles and related hardware. These units feature AU-compliant insulated mains pins and reinforced safety shielding. However, they have not been submitted for EESS product registration and do not carry RCM marking. They are supplied on that basis, for use at the customer's own discretion and risk.

1c. Original Vintage Power Supplies (Legacy/Collectable Units) Original power supplies manufactured by third-party console and hardware manufacturers — including but not limited to SEGA, Nintendo, SNK, Atari, Sony, and NEC — produced prior to modern Australian electrical safety standards are sold strictly as Collectable/Display Items. These units may have non-insulated mains pins, degraded internal components, or other characteristics that present a fire, electric shock, or electrocution risk. They are not approved for connection to the Australian mains power network.

Assumption of Risk If a customer chooses to connect any non-RCM-certified unit to mains power, they do so entirely at their own risk and against the explicit advice of Retro Sales. To the maximum extent permitted by law, Retro Sales accepts no liability for personal injury, death, property damage, or fire resulting from such use.

Nothing in this notice limits any rights you may have under the Australian Consumer Law.

 

2. Lithium & Button Battery Safety

Many of our products, including handheld consoles, game cartridges, and replacement parts, utilise Lithium or Button/Coin batteries.

  • Ingestion Hazard: WARNING: KEEP OUT OF REACH OF CHILDREN. Button batteries are hazardous. If swallowed or placed inside any part of the body, a lithium button battery can cause severe or fatal injuries within 2 hours.
  • Emergency Action: If you suspect a child has swallowed or inserted a button battery, immediately call the Poisons Information Centre on 13 11 26 or go to a hospital emergency room.
  • Handling: Batteries must not be punctured, crushed, or exposed to extreme heat. If you notice a battery is swelling, leaking, or becoming excessively hot, cease use immediately.

3. Product Safety & Assumption of Risk

Retro Sales specialises in vintage electronic equipment manufactured decades ago.

  • Vintage Nature: Vintage electronics may not meet modern Australian safety standards. While we restore items to a high standard, vintage components can fail unpredictably.
  • Liability Limitation: To the maximum extent permitted by the Australian Consumer Law, Retro Sales is not liable for any injury or damage arising from the use of vintage hardware, including but not limited to failing capacitors, internal power supplies, or CRT monitors.
  • Supervision: We strongly recommend that vintage equipment is never left powered on while unattended and is used in a well-ventilated environment.

4. DIY Spare Parts & Technical Modifications

We supply various DIY spare parts, including capacitors and voltage regulators.

  • Installation Risks: These parts require advanced soldering skills. Retro Sales is not liable for any damage caused to your equipment, or for any personal injury (such as burns or electrical shocks), resulting from your attempt to install these parts.
  • Warranty on Parts: Once a part shows evidence of soldering or physical modification, it is ineligible for return unless a manufacturing defect can be proven independently of the installation process.

5. Photosensitive Seizure Warning

Certain vintage video games contain flashing lights or patterns that may trigger photosensitive epileptic seizures. Users should follow standard health and safety protocols (playing in a well-lit room and taking regular breaks). Retro Sales is not liable for any medical issues arising from gameplay.

6. Wholesale & Trade Buyer Obligations

Where products are purchased by a business, retailer, or trade buyer for the purpose of on-selling to consumers, the following conditions apply:

  • Compliance Responsibility: Trade buyers are responsible for independently assessing whether any product purchased from Retro Sales meets the regulatory and compliance requirements applicable to their own retail operations, including any obligations under the Electrical Equipment Safety System (EESS) as a Responsible Supplier.
  • Product Classification: Trade buyers must not represent any uncertified or collectable-category product as compliant with Australian electrical safety standards when on-selling to consumers. The compliance category of each product is as stated on the relevant product listing or order documentation provided by Retro Sales.
  • Indemnity: To the maximum extent permitted by law, trade buyers agree to indemnify Retro Sales against any claim, loss, or liability arising from the trade buyer's misrepresentation of a product's compliance status to their own customers.
  • EESS Registration: Retro Sales recommends that any trade buyer intending to on-sell electrical equipment register as a Responsible Supplier on the EESS database at www.eess.gov.au.

Nothing in this clause limits any rights you may have under the Australian Consumer Law.

7. Retro Sales Compliance & Certification Status

Retro Sales is a registered Responsible Supplier under the Electrical Equipment Safety System (EESS), which supersedes the former ERAC framework.

  • EESS Supplier Number: E9010
  • Trading Name: Retro Sales
  • Global-Mark Certificate of Conformity: GMA-521591-EA
  • Certification Standard: AS/NZS 62368.1:2022
  • Plug Compliance: AS/NZS 3112:2017 A1
  • Certificate Validity: 21 January 2025 – 21 January 2030
  • Certifying Body: Global-Mark Pty Ltd (JAS-ANZ Accredited)

Our certification status can be verified independently via the EESS Public Portal at www.eess.gov.au (Public Search > Advanced Search > Responsible Supplier > Trading Name: Retro Sales) and via the Global-Mark certificate search at www.global-mark.com.au/certificate-search using the certificate number above.

Certification applies only to products explicitly identified as RS Certified on their product listing. All other products are supplied as described in Section 1 of this notice.

8. Power Supply Warranty & Returns

The following conditions apply to all power supply products in addition to Retro Sales' standard returns policy:

  • RS Certified Units: Covered by our standard warranty. Returns accepted for manufacturing defects within the applicable warranty period, subject to assessment.
  • Uncertified Replacement Units (Section 1b): These units are supplied without warranty against damage arising from incompatibility with specific hardware configurations or from connection to non-standard electrical installations. Standard consumer guarantee rights under the Australian Consumer Law are not affected by this limitation.
  • Vintage & Collectable Units (Section 1c): Sold as-is in untested or display condition unless explicitly stated otherwise on the product listing. No warranty is provided beyond any statutory guarantees that cannot be excluded under the Australian Consumer Law.
  • General Exclusion: No warranty claim will be accepted where a power supply has been connected to hardware in a manner inconsistent with the original equipment specification, modified, or subjected to physical damage after purchase.

Nothing in this clause limits any rights you may have under the Australian Consumer Law.

9. Jurisdiction & International Customers

All compliance information provided by Retro Sales — including certifications, safety classifications, and regulatory references — relates exclusively to Australian standards and requirements.

  • International Orders: Customers purchasing from outside Australia are solely responsible for determining whether any product meets the electrical safety, compliance, and import requirements of their own jurisdiction. Retro Sales makes no representation that any product complies with the standards of any country other than Australia.
  • Governing Law: These terms are governed by the laws of Victoria, Australia. Any disputes arising from a purchase from Retro Sales will be subject to the jurisdiction of the courts of Victoria.

10. Product Listing Primacy

The compliance category, certification status, and intended use classification of any specific product sold by Retro Sales is as stated on the individual product listing at the time of purchase.

  • Customers are responsible for reviewing the product listing carefully before completing a purchase.
  • In the event of any inconsistency between a general description of a product category and the specific product listing, the product listing prevails.
  • Retro Sales reserves the right to update product listings to reflect changes in certification status, compliance classification, or product specification. Updated listings apply to orders placed after the date of update.

11. Insurance

Retro Sales maintains product liability and general liability insurance appropriate to the nature of its business. The existence of this insurance does not expand any warranty or liability obligation beyond what is stated in this notice or required by the Australian Consumer Law.

This Legal Notice was last updated January 2026. Retro Sales reserves the right to update this notice at any time. The version in effect at the time of purchase applies to that transaction.