Contact Us
Retro Sales is 100% Online
(No Physical Storefront)
To keep our gear affordable and give our bench techs maximum quiet time for delicate micro-soldering, Retro Sales operates exclusively as a mail-in workshop and online store. We don't have a physical retail shop or a local pickup counter, but our helpdesk is always ready to save the day!
💬 Chat & Support
Need some pre-sales technical advice or help tracking a shipment?
Email us anytime:
info@retrosales.com.au
Give us a buzz:
0481 587 032
Phone support hours 9-5pm Weekdays
📦 Trade-Ins & General Mail
Trading in your old collection for cash or store credit? Ship your approved gaming bundles directly to our main vault:
Retro SalesPO Box 6137
Cromer, Victoria, 3194
Australia
🛠️ Console Modification & Repairs
We have multiple repair locations.
How to send a repair: Find your specific repair service on our site, and use the address on that page to get the exact shipping location for our specialised repair team.
Why Retro Sales is Australia's #1 Retro Gaming Shop
- 🔍 Honest Condition Grading: No nasty surprises. We grade our vintage games strictly as Good, Very Good, or Excellent so you know exactly what's landing on your shelf.
- 🔋 Real-Time In-Stock Data: If a classic game or spare part shows as available on our site, it's physically sitting in our warehouse, ready to ship out immediately. We don't drop ship.
- ⚡ Endorsed Modification Lab: We are proud to be Australia’s premium video game console repair clinic officially backed by hardware developers like pixelfx.co, eTim, funny playing, etc.
- 🇦🇺 100% Aussie Owned: Founded and run by lifelong local geeks who are wildly passionate about preserving classic gaming history and keeping old hardware alive.
Frequently Asked Questions
Sorry, but no! Our workshop is a closed-door, private man caves, low staff, anti-static lab environment dedicated to keeping rare retro gear safe and clean. All trade-ins and repairs are handled via secure tracked postage.
Our entire e-commerce fulfillment team, test benches, and mail logistics are proudly based in Melbourne, Victoria, Australia.
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